Privacy Policy
Last updated: [October, 2025]
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At Orionmade, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on www.orionmade.in
By using our website, you agree to the terms described below.
1. Information We Collect
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We collect information to fulfill your orders and improve your experience with us.
The types of information we may collect include:
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A. Personal Information
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When you place an order, sign up for updates, or contact us, we may collect:
Your name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through our payment partners — we do not store your card details)
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B. Non-Personal Information
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We may also collect data about how you use our site, such as:
Browser type and version
Device information
Pages visited, time spent, and referring sites
This helps us analyze website performance and improve user experience.
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2. How We Use Your Information
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We use the information we collect to:
Process and fulfill your orders
Communicate with you about your order status or support requests
Send updates, offers, or newsletters (only if you’ve opted in)
Improve our website, products, and services
Detect and prevent fraud or misuse
We do not sell or rent your personal data to anyone.
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3. Payment Security
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All payments on Orionmade.in are processed through secure third-party gateways such as Razorpay, PayU, or similar providers.
Your card details and payment credentials are encrypted and handled directly by these gateways - we never store or access this sensitive information.
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4. Cookies
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Our website uses cookies to personalize your experience and analyze traffic.
Cookies are small text files stored on your device that help us remember preferences (like your cart contents or login session).
You can choose to disable cookies in your browser settings, though some parts of the site may not function properly as a result.
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5. Data Retention
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We retain your information only as long as necessary to:
Complete your transactions
Comply with legal and accounting obligations
Resolve disputes or enforce agreements
You can request deletion of your personal data anytime by contacting us at orionmade.in@gmail.com
6. Sharing of Information
We may share limited data with trusted third parties to help us operate smoothly — such as:
Shipping partners (for order delivery)
Payment gateways (for secure payments)
Analytics tools (to understand site traffic)
These partners only receive the data necessary to perform their services and are required to protect it under strict confidentiality.
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7. Data Protection
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We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no method of transmission over the Internet is 100% secure. You share information with us at your own risk, and we do our best to protect it responsibly.
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8. Your Rights
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You have the right to:
Access, correct, or delete your personal data
Withdraw consent for receiving marketing emails
Request details about how your data is being used
To exercise these rights, please write to us at orionmade.in@gmail.com
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9. External Links
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Our website may contain links to third-party sites (like social media or payment portals).
We are not responsible for the privacy practices or content of these external websites.
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10. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Revised” date.
By continuing to use our website, you accept these updates.
11. Contact Us
If you have any questions, feedback, or concerns about our privacy practices, please reach out to:
📧 orionmade.in@gmail.com